- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
Shipping & Delivery
- We ship the same day an order is received, up until our shipping cut-off time, which is Noon, ET. After the cut-off we ship the next business day (including Saturday, for USPS customers). Our mission is to have it in stock, and get it to you fast.
Privacy & Security
Returns & Replacements
- We offer a 14 day, no questions asked return policy. If you have a problem with an item, or simply changed your mind, let us know and we will take care of the issue. Remember that Items must be returned in new condition and in the original product packaging, or a restocking fee may be charged.
- The shopping cart is the area where you can put the items you'd like to purchase while you shop. To put an item in your shopping cart, browse our categories by clicking a tab near the top of the screen or search for an item by typing it into the search box and clicking on the "Search" button. When you find an item of interest, click on the "Add to Cart" button next to the item to place it in the shopping cart. Once your cart contains all of the items that you would like to purchase, click on the "Checkout Now" link and enter the required information to finish your order.
NOTE: Placing an item in your cart does not obligate you to purchase it. You can always delete the item from your cart later.
Payment, Pricing & Promotions
- Matchbox Geeks accepts all major credit cards, as well as PayPal and PayPal Credit.
Log into your account and you will be able to view your order history with Matchbox Geeks.